Key Responsibilities

Revenue Generation

• Support the Regional Head of Cargo in developing the Cargo Business Plan in alignment with Head Office cargo strategies and specified Key Performance Indicators
• Execute the Cargo Business Plan to achieve revenue budget and targets
• Conduct regular reviews of revenue performance and take actions where revenue is behind budget
• Ensure that teams hunt for new revenue generation streams, for example from new routes, new frequencies, ancillary charges
• Generate revenue with perspective of sales channels, product sales and offline sales development
• Set and execute sales plans to generate revenue, balancing short-term and long-term revenue goals in terms of market share, yield, and agency distribution breadth
• Lead the team to provide superb sales customer services in all customer touch points to drive premium selling rates and regular business
• Lead the negotiation and execution of sales contracts

Bridging Head Office / Regional Office and Local Sales Teams

Efficiency Improvement

Financial Risk Management

Partnerships and External Liaisons

People Development and Performance Management

• Lead, support and encourage own team to achieve success
• Demonstrate leadership and lead by example in accordance with Cathay’s core values

Safety and Regulatory Compliance

Service Delivery and Excellence

Operational Duty Holder

Emergency and Accident and Crisis Response responsibilities as required

Requirements

Academic Qualifications

• University degree (or tertiary equivalent) preferably with a logistics, sales and marketing or business discipline

Knowledge, Skills, Training and Experience

• Minimum 10 years’ experience in cargo, sales and marketing or an airline or related industry, of which at least 5 years in a management role
• Knowledge of, and experience in the cargo/freight forwarding environment is a distinct advantage
• Proven success in building, maintaining and leading teams across multiple locations and multi-cultural backgrounds
• Established track record in meeting or exceeding sales and revenue targets
• Demonstrable ability in successful business relationship building
• Strong people and problem-solving skills
• Leads, embraces and adapts to constant change